How do I return or exchange an item?

 

We stand behind the quality of all our products. You may return any item in its original and unused condition, for any reason, for 30 days after your purchase date. We will gladly issue a gift certificate covering the value of your return that may be used to purchase any item(s) we carry or we will issue you a full refund--it's your choice! If we have made a mistake, we'll also refund the shipping.  1.) Print and complete the Return/Exchange form below. 2.) Include this with the merchandise you are returning. MUST BE INCLUDED    If you have any questions or problems please contact our customer service department at customerservice@petvetsupply.com.

RETURN ADDRESS:

PETVETSUPPLY.COM RETURNS

ATTENTION: CUSTOMER SERVICE

1000 WEST 47TH AVENUE

DENVER, CO 80211

                        CUSTOMER  INFORMATION

ORDER NUMBER (very important)

 

 

NAME

 

 

BILLING ADDRESS  

 

 

SHIPPING ADDRESS

 

 

CITY, STATE

 

 

ZIP CODE

 

 

                        CREDIT CARD INFORMATION

VISA/MC/ DISCOVER/AMEX

NAME ON CARD

CARD NUMBER

EXP.-DATE

 

 

 

 

 

ORDER INFORMATION (RETURNS ONLY)

QUANTITY

ITEM NO./DESCRIPTION

RETURN-CODE

RETURN REASON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                        RETURN CODES:   Merchandise received damaged or defective = 1,     

                                Wrong Merchandise shipped=2,   Wrong quantity received=3,    Other= with description.

                        EXCHANGE INFORMANTION

QUANTITY

ITEM NO./DESCRIPTION

SECOND CHOICE